5 September 2025
Wolferstans Solicitors is a well-established law firm, with more than 200 legal and support professionals, which enjoys a strong presence in the South West.
The firm provides a full range of legal services to individuals, families and businesses, combining traditional values with a forward-thinking approach to client care and innovation.
With a growing team and a commitment to excellence, Wolferstans invests heavily in the development and wellbeing of its people.
The firm recognises that providing opportunities for learning and career progression is essential to attracting and retaining top talent, while ensuring clients receive the highest standards of legal advice and service.
The challenge
Wolferstans wanted to modernise its learning and development (L&D) offering.
While it had previously used another online compliance-focused training provider, The Professional Alternative provided a new approach that they wanted to explore.
David Price, who became Head of Talent and CX in late 2024, recalls: “I wasn’t necessarily looking for a new solution at the time when I took on the role. However, when I learned about The Professional Alternative and its potential to modernise and expand our L&D provision it seemed really promising.”
Why Wolferstans chose The Professional Alternative?
After exploring the platform, David was impressed by its ability to align with the internal career pathways that the firm was developing and the variety of content on offer.
“We can map training modules to our competencies and career framework, so employees access learning directly linked to progression within the firm,” he explained.
The platform also provides a broad library of training modules in different formats and lengths, from in-depth compliance courses to shorter refresher sessions.
David liked that “experienced lawyers don’t have to sit through the same full-length course every year, they can choose the level of learning they need”.
David also liked that Wolferstans could adapt the platform to its own needs, rather than having to follow a rigid structure.
He said: “The ability to tailor the platform to our own language, structure and branding meant it felt like a natural part of Wolferstans, rather than an off-the-shelf product.”
Early impressions and onboarding
Although the rollout is still ongoing, David has praised the onboarding experience and support from The Professional Alternative’s team.
“From the very first conversation, nothing felt pushy or generic. The team at The Professional Alternative took time to understand our needs and demonstrated exactly how the platform could solve our challenges. The client success team have since continued that personalised approach into our onboarding with platform.”
The platform’s focus on reflective learning also stood out. With regulators like the SRA increasingly emphasising this approach, the system’s ability to capture learning outcomes and evidence development will help Wolferstans stay ahead of requirements.
David explains that: “The platform is well designed to capture reflective statements, helping people identify what they’ve learned, why it matters and what they need to do next.
“CPD should be about constant reflection on our practice and how we can improve and the platform really supports that process and the SRA’s requirements.”
Looking ahead
While Wolferstans is still in the early stages of implementation, David is confident in the platform’s potential.
“It’s early days, but the signs are all positive,” David added. “The Professional Alternative has shown us what a modern, tailored learning experience can look like in the legal sector.”
Wolferstans’ adoption of The Professional Alternative’s platform marks a significant step forward in modernising learning and development across the firm.
With its focus on flexibility, personalisation and regulatory compliance, the platform promises to help Wolferstans nurture talent, improve engagement and deliver long-term value for both employees and clients.
David concluded “Everything we’ve seen so far gives us real confidence. The Professional Alternative has been responsive, flexible and genuinely interested in helping us get this right for our people. I wouldn’t hesitate to recommend them to other law firms.”