Meet the Team
Paul Fletcher
Managing Director
Paul is experienced in financial services, medical devices and consulting. He was the Managing Director of a company providing equipment for people with low vision and blindness issues for over a decade. His education was in Law and he has a keen commercial eye for building successful companies
Derek Southall
Chair
Legal genius and tech entrepreneur with 25 years’ experience in global law firms; founder of the Hyperscale Group.
Dan Wales
Financial Director
Dan is an original investor in TPA and joins us as Financial and Business Development Director. He is a Chartered Accountant with entrepreneurial success. He has built and sold companies in the professional services sector.
Ian Sherred
Director of Content
Ian is Director of Content for The Professional Alternative, who has been on board since Day One (almost). He is an experienced writer and researcher, who worked for many years as a legal librarian, with a parallel career as a freelance content writer. He has also worked in adult education and as a therapist, and says that communication is the thread that connects all of these different areas. He is committed to making the content on the site as rich, relevant and rewarding as possible, and is always on the hunt for interesting material for our subscribers.
Jack Constant
Director of Sales
A law graduate with over 13 years of success in B2B and B2C sales, leading high-performing teams and driving business growth. Jack works closely with leaders in law and accountancy firms, gaining deep insights into the key challenges of L&D and compliance training within professional services. As a trusted advisor, he tailors strategic solutions through The Professional Alternative to support their evolving digital training needs.
Claire Batchelor
Director of Customer Success
Experienced leader with 10+ years’ background in centre management, recruitment and more – she brings a wealth of expertise to the table.
Rosie Piper
Customer Success Account Manager
A skilled professional with 5+ years’ experience in healthcare recruitment and relationship management – she excels in customer care, building strong partnerships, and leading teams to success.
Lauren Wilson
Customer Success Account Executive
A dedicated customer service professional with 5+ years’ experience in the banking sector and a BSc in Forensic Investigation – she excels in building strong relationships, problem-solving, and delivering exceptional service.
Helen Strong
Business Development Executive
Helen brings a unique blend of creativity and business acumen to TPA. With 18 years of experience traveling the world as a professional dancer, she transitioned into the world of IT, where she has built a strong track record in sales and business development.
Her journey began with developing sales pipelines and leveraging CRM systems to support sales teams, before moving into business development and brand growth through LinkedIn. Helen’s background in performance and her exceptional organisational skills enable her to connect with people, foster meaningful relationships, and drive the future growth of TPA.
Sandra Caballer
elearning developer and instructional designer
After more than ten years in the adult education industry, Sandra has learned that, unfortunately, learning isn’t always fun. Compliance training has a bad reputation for being boring, but engaging eLearning can change the game. By adding interactivity, relatable scenarios, activities, and a splash of creativity, Sandra turns the dreaded “ugh, I have to do this” into a refreshing “hey, this is actually useful!”. She’s all about keeping things fresh, memorable, relevant, and meaningful, while still ticking the right boxes.